121276_3: Leadership, Management and Administration of Occupational Learning

Topics Covered

Chapter 1: Leadership and Management Theories, Styles and Principles

• The key terminologies and concepts of leadership and management
• Leadership and management theories, styles and principles

Chapter 2: Problem-solving and Decision-making

• Problem-solving and decision-making
• The concept, principles and techniques and strategies for time management for self and others
• Problem-solving techniques and their application in an occupational or vocational learning and development context

Chapter 3: The Application of Emotional Intelligence in Occupational and Vocational Learning and Development

• Principles and concepts of emotional intelligence
• Self-awareness
• Self-management

Chapter 4: Change Management

• Managing change
• Drivers of change
• Barriers to change in an organization
• Strategies to manage change in the workplace
• Entrepreneurship

Chapter 5: Negotiation Techniques

• Negotiation techniques
• The different negotiation techniques in terms of their application in an organization
• The different negotiation techniques in terms of their application in learning and development context
• Principles and models of effective communication in the workplace
• Conflict management
• Techniques in conflict management
• Useful steps to manage conflict
• How to minimise conflict in the workplace
• Strategies to resolve conflict
• The role of organisational structure, policies and procedures in preventing and resolving conflict
• Attributes of a good conflict manager

Chapter 6: Knowledge Management

• Knowledge management
• Knowledge management components and strategies to ensure organisational growth and sustainability
• Electronic document management systems
• Technological leadership

Chapter 7: Talent Management

• Talent management
• The process and strategies of talent management to create a learning
• Organization
• Cultural management and diversity

Chapter 8: Performance Management

• Performance management
• The concepts and factors causing stress and fatigue in the workplace
• Techniques for managing stress and fatigue in the workplace
• The importance of goal setting and motivation, and how they affect job performance
• Motivating members of the learning and development organisation to work productively

Chapter 9: Strategic Management

• The nature of strategic management
• Strategic management models
• Environmental considerations
• Determining objectives
• Criteria for good objectives
• Who sets the objectives?
• Objectives for different stakeholders
• Changing objectives
• Analysis of strategic alternatives
• Corporate strategy alternatives
• External corporate strategy options
• Corporate strategies and organisations performing below potential
• International corporate strategy
• Implementing the strategy

This course is part of the following qualifications that we offer:

1. Core 121276 - Advanced Occupational Certificate: Learning and Development Professional Level 6, 280 Credits